Rules and Policy
We strive to provide a safe and fair marketplace for our users. To support this commitment, we have introduced rules and policies that define our expectations for buyers and sellers, the actions we take to keep you safe, and how we protect you if something goes wrong.
By reviewing and adhering to our policies, you will help us maintain a safe environment for everyone and avoid disruptions that could arise from breaking our policies.
Some of our policies reflect Ukrainian legal requirements, while others are based on the global trade experience of how best to protect everyone who uses LookBerry's services.
In our policy section, you will find information on what you can and cannot sell, instructions on creating offers, details on protecting your privacy, and much more.
You can also find our Terms of Service and User Privacy Policy. They set out the most important information about our terms of use, the personal information we collect from you, and how we keep that information secure.
Communication policy
Find out what rules govern communication to help keep everyone in our community safe.
Forbidden and restricted items
Find out about what you can and cannot sell on LookBerry, as well as where we have restrictions on the sale of certain goods.
Customer policy
When you create an offer or buy an item on LookBerry, you agree to the rules that we have set for our community.
LookBerry money-back guarantee policy
When you buy on LookBerry, in most cases we guarantee that you will get your item or your money back.
Sallers Policy
This policy is designed to help you give your customers the best possible experience.
Identification Policies
Find out how our Identity Policy protects all of our members and makes LookBerry a safe and reliable marketplace.